Consumer Awareness

Empowering you with knowledge to make informed financial decisions and protect your banking information.

Consumer Awareness Framework

Understanding banking products

Before acquiring any banking product or service, ensure you fully understand its features, benefits, obligations, and associated risks. Our customer service representatives are available to explain these details clearly.

Fees and Commissions

Always review the schedule of charges, fees, and commissions related to your accounts and cards. AAIB ensures transparency in all applied charges, which are updated regularly on our website and in branches.

Account Statements

Regularly monitor your account statements to track your transactions and ensure accuracy. Report any discrepancies or unrecognized transactions immediately.

Customer Rights

Learn more about your rights and responsibilities as a customer to ensure a transparent banking experience.

View Customer Rights Document